Qatar Insurance Company (QIC), the country’s first and the MENA region’s largest insurance company, has been crowned the “Insurance Brand of The Year in The Middle East” at the Global Banking & Finance Review Awards (GBAF) 2021. QIC was also named “Insurance Brand of The Year in Qatar”, “Best Insurance Company Digital Transformation in Qatar” and “Best Insurance Website in Qatar” by the same publication.
The prestigious recognitions come following the company’s outstanding performance through 2021, and its excellence in improving customers’ experiences with the introduction of innovative insurance solutions, some of them for the first time in the market. The recognition also reflects QIC’s success in leading the industry’s digital transformation in Qatar and the region, and in achieving unprecedented levels of services and products’ digitalization over the past year, allowing customers to manage their insurance needs instantly, remotely and in a few steps.
Commenting on the awards, Salem Al Mannai, QIC Group’s CEO, said, “We are happy to be once again recognized for our excellence and innovation on both the local and regional levels at 11th annual edition of The Global Banking & Finance Review Awards. This recognition is a testament to QIC’s success in reshaping the insurance industry in Qatar and the wider MENA region, and in offering the most convenient insurance products and services that best respond to the needs of all our customers. Thanks to our customer-centric approach, and with the commitment of all our team members to innovation, we will continue our relentless work to improve our digital capabilities and maintain our offerings of the best insurance solutions in Qatar and the region.”
In 2021, QIC has accelerated its digital transformation strategy, with the aim of offering existing and new customers the most convenient channels to fulfill their insurance needs instantly and from anywhere in the world. The company has succeeded in reaching record levels of digital services penetration and customers’ reliance on online channels to fulfill their insurance needs without any need to visit a branch to buy or renew their insurance policies, or to submit their claims. QIC was also the first insurance company in Qatar to introduce a COVID-19 cover as part of its travel insurance products. The introduction of this product has, without a doubt, contributed to the revival of travel to and from Qatar, allowing customers to travel safely thanks to the wide range of benefits it offers.
The Global Banking & Finance Review is a leading financial magazine headquartered in London. It provides quality and in-depth insights and information within the finance sector to readers in over 200 countries, including presidents, CEOs, CFOs, decision makers of financial institutions and individuals interested in financial markets and news. Incepted in 2011, The Global Banking & Finance Review Awards have continued to reflect the innovation, achievements, strategies, and inspirational changes taking place within the global financial community. The awards recognize companies of all sizes which are prominent in specific areas of expertise and excellence within the world of finance.
Since its establishment in 1964, QIC has been pivotal in bringing innovative insurance products that best respond to the needs of modern life in Qatar, the region and beyond, while being a core contributor to the development and diversification of the national economy. With its unique understanding of the ever-changing insurance requirements of individuals and businesses, QIC has continued for over 50 years to introduce tailored solutions that make insurance experiences easier today and tomorrow. As part of its digital transformation strategy, QIC continues its customer-centric approach that allows customers to be in control of all their insurance needs the way they like, anytime and from anywhere in the world.